Carol Loi is a digital literacy educator and parent coach. She is also a John Maxwell Certified trainer and speaker, raising leaders who can communicate effectively online and offline. She served in the public service for over two decades, including the Ministry of Education, Info-communications Media Development Agency and Economic Development Board. She has a Master in Business Administration from the Nanyang Technological University, specialising in technology and human capital management. She and her husband are raising two creative and sporty teenagers.